A trusted, independent voice, we have over 25 years’ experience communicating with energy consumers. We support businesses with strategy, research and assurance – enabling everyone to play their part in building a sustainable future.
We can help make your messages impactful and memorable and upskill your employees to make a real tangible difference for your customers, building consumer trust so they come to you first.
Energy advice training
Our market leading knowledge means we can provide training and quality assurance that enables your teams to expertly advise customers about sustainable energy use and energy efficiency. We also run employee engagement workshops to enable your staff to lead sustainable lifestyles at home and at work.
SEE MOREGenesis
Genesis Energy approached us for help to understand their customers’ motivations and to put in place a long-term strategy to maintain customer loyalty. Case studyElectricity North West
We helped Electricity North West gain an understanding of the UK policy context relating to fuel-poor and vulnerable customers. Case studyGLH
Improving emissions reduction with Greater London Hire (GLH) by undertaking an assessment to measure emissions and energy related to passenger distance. Case studyCoheat
Evaluating the performance of Coheat’s innovative district heat network. Case studyHalifax
Halifax is supporting people with their Green Living proposition. Case studyCountrywide Surveying Services
Energy Saving Trust worked with Countrywide to create an online tool designed to support house buyers and homeowners. Case studyHill and Knowlton / Smart Energy GB
Hill + Knowlton Strategies developed a communications campaign for Smart Energy GB to provide information on various energy topics. Case studyCarlsberg
A case study of Carlsberg on their commitment to reducing the environmental impact of their logistics services.Joanna O’Loan, our knowledge manager, talks about our insight and evaluation work
Joanna shares how her role as a member of the insight and evaluation team supports clients, households and businesses.
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